In short, we offer a general overview of the service or routine office activities that ensure the operation of a particular department or larger entity. The number of administration employees often exceeds the number of people involved in the actual production or those providing services. This worries managers who aim to have as many employees as possible so that the needs of the customers can be met. As a result, the administration processes traditionally do not produce direct profits. The reason behind the high number of employees in administration may be because of non-standardized or out-of-date administrative processes or a lack of effective management. There are even companies that do not have processes described at all. Several decades ago, the idea of managing processes to eliminate activities that the customer is not willing to pay for became an important consideration, as was minimizing all process resources such as time (the LEAN principle - slimming down). At the beginning, it was mainly associated with production. However, it soon became apparent that the “lean” principle could also be applied to administrative processes. The key to success in achieving lean administration is the ability to describe and quantify the current situation and propose a new arrangement. This activity often finds a bottleneck in the process that hinders the growth of the company. In summary, it’s only a small step from mastering the different components that make up management in a company to integrating a lean management approach. The main idea behind slimming processes is the elimination of waste – this can include wasted time, unnecessary processes, or a failure to make the most out of the potential that each employee brings. The result of all these procedures is a streamlined administration and standardization of their processes. Another positive feature is the saved capacity of people that companies will use for their further development.
ApuTime has a team of consultants with its own application, which is focusing on supporting and setting up optimal processes, not only in administration but in all segments of a company. The decision alone about the sequence of the individual process steps belongs to artificial intelligence that drives the whole software. The application is providing managers with reports for monitoring administrative processes and reduces the time required for managing these processes. It makes it easier for workers in administrative activities to work and reduces stress by leaving important decision-making to artificial intelligence. The workers are not assigned to multiple tasks in the same time frame. Implementing lean administration principles with the help of software and consulting support from ApuTime will enable companies to move one step closer to meeting their vision and achieving their goals.